Tiffany Bustamante and Abigail C. Horvat co-authored the expert analysis column titled "When AI Denies, Insurance Bad Faith Claims May Follow" for Law360.

The article analyzes two recent rulings from the U.S. District Court for the District of Minnesota and the U.S. District Court for the Western District of Kentucky, respectively, and discusses how these decisions have underscored the concerns with insurers using artificial intelligence to render claims decisions.

As AI continues to transform insurance, Tiffany and Abigail emphasize that the difference between innovation and exposure will hinge on transparency, oversight, and adherence to the covenant of good faith. Insurers that embrace these principles will be better equipped to meet consumer expectations and withstand judicial scrutiny.

To read the full article, click here.